USAF: Airman Ericka Engblom U.S. Air Force Chief Master Sgt. Jeffry D. Helm, senior enlisted leader to the commanding general, Army and Air Force Exchange Services speaks to the members of Airman Leadership School class 11-E on April 26 about improvements planned for AAFES institutions at Cannon.
By 27th SOW Public Affairs
The senior enlisted advisor for the Army and Air Force Exchange Service visited Cannon on April 25 and 26.
During his visit, Chief Master Sgt. Jeffry Helm met with base leadership, toured Exchange facilities, met with employees and addressed Exchange-related issues here.
The Exchange is a joint military command with a retail mission that is two-fold, providing quality products and services to servicemembers, their families, Reserve and Guard members, plus military retirees, all while generating earnings to supplement Air Force Services programs as well as the Army Family and Morale Welfare and Recreation Command.
Helm is one of 72 active duty servicemembers assigned to Exchange headquarters in Dallas to carry out this mission, and employing more than 43,000 civilian associates world-wide.
“For every dollar earned, 67 cents comes back to the Air Force services from the MWR dividend. Last year Cannon got more than $368,000, so shopping at the Exchange is a win-win,” said Helm. “You get great products at a great price and your spent money comes back to the base through the dividend.”
On the first day of his visit, Helm met with the Cannon Exchange associates and toured facilities. On the second day of his visit he met with the first sergeants, talked with military at the Airman Leadership School, had lunch with Chiefs and Top 3 Group, then he met with military spouses plus the E-5 and E-6 group, giving airmen and community members a chance to ask questions and air their concerns.
“Part of my job as the senior enlisted advisor is to visit bases throughout the world and find out what Exchange can do to better to serve its customers and fix existing problems,” said Helm.
“Also educating our customers on the Exchange benefit is the most important part of my job. Our goal is to be your number one choice for retail shopping. You can go anywhere to purchase an iPod or a TV, but when you buy from the Exchange, that’s money going back to support our troops,” said Helm.
“More importantly, clothing sales is the only place airmen can buy uniform items on base without mail ordering them, making it our goal to have what they need when they need it so they can be outfitted properly,” he added.
For more information about the Exchange and exchange programs, visit www.shopmyexchange.com.
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